an age old business practice in which selected operations and support services are managed internally. This model comes with certain recognized limitations related primarily to cost, quality & risk. Insourcing is traditionally more costly; functions without Service Level Agreements (SLAs) or Key Performance Indicators (KPIs); and places 100% of the risk on the employer.
a management tool in which selected operations and support services are managed externally through a third party provider. This model comes with certain recognized limitations related primarily to cost, quality and risk. Outsourcing is traditionally constrained by high cost of overhead; content with the status quo; and undermined by a diminishing marginal rate of savings.
We believe your talent can be unleashed by solving your most complex problems. We challenge the status quo by asking the right questions and delivering the right combination of consulting, technology, and managed services. We accomplish this with a culture focused on innovation and operational excellence that drives efficiency and profit improvement for our clients. We solve for n.